The website is called Twitter, the action is called ‘tweeting’ and the question remains as whether Twitter is all hype or whether Twitter is here to stay.  For those that are not familiar with Twitter, the user logs on to the Twitter web page and creates a user name and profile, then one has a 140 character limit to write (or rather ‘tweet’) about whatever comes to mind.

Recently, the New York Times published an article, Putting Twitter’s World to Use, which had some fascinating applications. For instance, Corey Menscher, a grad student at New York University, developed Kickbee, an elastic band with vibration sensors that his pregnant wife wore to alert Twitter each time the baby kicked: “I kicked Mommy at 08:52 PM on Fri, Jan 2!” Mr. Menscher is now considering introducing the product into the mainstream market.

Corey and Ellen Menscher developed a device that would alert Twitter each time the baby kicked when she was pregnant with Tyler.

Another interesting example is at Detroit’s Henry Ford Hospital. Here the doctors were twittered throughout an operation to remove a brain tumor from a 47-year-old man. Tweets included: “A portion of the skull is being removed to allow access to the dura, the lining of the brain”. The article said that, “Medical residents and curious laymen following online asked the doctors what music they were listening to (Loreena McKennitt, a Celtic singer), whether the patient felt pain in the brain (no, just pressure) and how big the tumor was (the size of a golf ball). As is convention on Twitter, they tagged all their tweets with a keyword so anyone could search for the keyword and read the stream of posts.”

I think that takes tweeting to a bit of an extreme. I don’t think I would want doctors twittered during my surgery. Better to focus on task at hand and I hope they are not crowd sourcing the next step. But it just goes to show how explosive and far reaching this social platform is, being adapted to many different scenarios.

The article states that Twitter’s most productive use has been for businesses that want to better understand their customers, citing Dell and Starbucks. According to the article, some developers are creating tools to help companies “keep an eye on the buzz“. Akshay Java, a scientist at Microsoft, is trying to figure out a way to identify which experts are most influential on given topics by automatically analyzing the content of their tweets and who is in their Twitter network. Companies like Microsoft could use that information to figure out which ‘twitterers’ they should contact to create buzz about a new product.

So is Twitter a “colossal waste of time?” For some, yes, but for businesses who use it to market their products to an estimated 10 million users and growing, they would probably give a more positive response. I wouldn’t second guess 10 million users and call Twitter a fad. In 140 characters or less, it’s pure marketing genius!

The so-far mild swine flu outbreak has many people saying all the talk about a devastating global epidemic was just fear-mongering hype. But that’s not how public health officials see it, calling complacency the thing that keeps them up at night.

The World Health Organization added a scary-sounding warning Thursday, predicting up to 2 billion people could catch the new flu if the outbreak turns into a global epidemic. Many blame such alarms and the breathless media coverage for creating an overreaction that disrupted many people’s lives. Schools shut down, idling even healthy kids and forcing parents to stay home from work; face masks and hand sanitizers sold out – all because of an outbreak that seems no worse than a mild flu season.

Two weeks after news broke about the new flu strain, there have been 46 deaths – 44 in Mexico and two in the United States. More than 2,300 are sick in 26 countries, including about 900 U.S. cases. Eight patients under investigation in England have today been confirmed with swine flu, bringing the current total number of confirmed UK cases to 47.Those are much lower numbers than were feared at the start based on early reports of an aggressive and deadly flu in Mexico.

Despite the grim nature of these reports some have tried to raise awareness on this issue  in a fun way, using Youtube , as shown in the video below.

Public health authorities acknowledge their worst fears about the new virus have not materialized. But no one’s officially saying it’s time to relax. And experts worry that people will become too complacent and tune out the warnings if the virus returns in a more dangerous form in the fall.

Whether or not the current outbreak of swine flu translates into a world pandemic, we are already seeing information and and data spreading around the web at a staggering pace.

Many news organisations around the world today are linking to a Google map showing almost live data on reported cases. Whilst this may be a very useful tool, what few of the news organisations report is that it appears to have been created by Henry Niman, a biomedical researcher with a history of using the internet to forecast doom. Niman has claimed global pandemics were under way several times before.

The speed at which information travels brings opportunities and threats and we need to treat information we see on line with caution and respect.  The social web will deliver information on which we can rely and data which will sometimes deceive.

The world is a buzz talking about Britain’s Got Talent’s unexpected ‘diva,’ Susan Doyle. She has become such an internet hit that Hollywood star Demi Moore has been Twittering about her.

The incredible clip of her wowing a cynical audience and skeptical judging panel received astronomical hits on Youtube- a whopping 50 million views and counting by this morning. Doyle has not only been featured all over the UK press, but is causing international interest, particularly in the US- Oprah Winfrey has invited her to appear on her show. Yesterday, PR Week reported that Doyle hired DADA PR to handle the media frenzy.

Doyle gives new meaning to the phrase ‘don’t judge a book by its cover.’ So does image really matter?  In my opinion- yes- in varying degrees. One may claim that it’s superficial and shallow, but let’s face it: humans are very visual beings. That’s the reason why the audience was so unreceptive to Doyle when she walked on stage. But her raw talent and down to earth, lovable personality won her a huge fan base- she created her own image and made a great first impression. So it does go beyond looks…

In the business world, if you walk in the door and don’t look your best, your client may not get past that, no matter how great your presentation is. Making a good first impression definitely gets your foot in the door. In the public relations industry, where one acts as a representative of a company or individual, image can not be stressed enough. Numerous companies have cropped up that help executives shape their image.  However, a line should be drawn- when the pursuit of a ‘perfect’ image becomes a detrimental obsession, something needs to give. The key to a healthy outlook is – confidence. It’s surprising how many people take it for granted. Without sounding like a self help article, without confidence you won’t be able to be an effective communicator. Again, another line must be drawn- there is a thin line between confidence and arrogance, so watch it. Here are a few tips on confidence from the Flacker PR blog:

- You have to always be “on.” You must always be ready to sell a client or the company you work for to a  key public or journalist. Anyone with a few months of PR experience has had that call from a journalist when you least expect it. If you’re confident, you can often seal the deal on a key mention or story.

- We have to be able to bounce back. PR pros get rejected a lot. Even worse we get ignored. It’s like the worst nightmare of every adolescent boy at his first school dance. If we don’t believe in ourselves and the companies we represent, we are dead in the water before we even start.

- We take a lot of risks. If you think about it, a journalist who passes on a story will likely find another story and not think twice about ignoring your e-mail or rejecting your phone pitch. I can’t think of a time when a reporter called after rejecting an idea and said, “I wish I would have written about that.”

However, young PR pros are often perceived as arrogant, rather than confident because of their lack of experience.

While not completely avoidable, there are a few strategies to combat being perceived as arrogant:

- Ask Elders Questions. A good way to show humility is to ask questions. Even if you think you know the answer, asking elders will show them that you don’t think you know everything.

- Point out Tips. After you’ve gotten some advice from elders, remember to point out their advice when you use it and it works. For example, “Thanks John for those tips last week. When I was reaching out to that blogger I told you about, I framed that story idea like you suggested and it worked. Thanks for the help.” You did a good job for the client, the person that gave you the advice feels respected and you don’t look arrogant.

- Pay Attention. You should attend every professional development session, take notes when others are giving advice and ask for opportunities to observe others doing their work. Ask to sit-in when a senior account team member is pitching media or sit-in on a planning meeting, even if it is after normal work hours.

After my recent posts on the atrocious ‘R’ word..I thought all my readers could use some laughs.

April Fools Day has always provided a license to the media to print and broadcast bizarre and fanciful tales.  From television revealing that spaghetti grows on trees, to advertisements for the left-handed burger, the tradition of April Fool’s Day stories in the media has a weird and wacky history.

This year more than ever social media has followed in the footsteps of its conventional cousin. Here are some of the best..

Youtube’s ‘Country Filter’ has resulted in UK viewers getting Australian settings all videos they view, resulting in inversion of clips and text.

GMail has introduced an autoresponder that reads and responds to your e-mail so you don’t have to.  The problems kick in when two parties both turn it on “two Gmail accounts can happily converse with each other for up to three messages each. Beyond that, our experiments have shown a significant decline in the quality ranking of Autopilot’s responses.”

Labour MP Tom Harris backs a blogging counter terrorism bill “from April 2010, every British blogger will have to submit each post for official approval”.

The Guardian will publish its content exclusively on twitter consigning the print editions to the footnotes of history.   The Guardian and Twitter will also launch Gutter, a service designed to “filter noteworthy liberal opinion from the cacophony of Twitter updates”.

….Oh and the entire internet is being rebooted.

Press F13 on your keyboard to access a complete list of the best social web April Fools pranks

Two mentions of the dreaded ‘R’ word two posts in a row? I know, its practically a curse word but I feel that this topic requires a lot more space on this blog as it is obviously a huge concern for everyone at  large, but more so for the soon-to-be-graduates and job seekers reading this.

Economists predict that this coming year will be tougher than the last for this economy and others such as Australia. There has been debate about whether the vast Down Under has been affected. If the turn out at this weekend’s Ausi expo is anything to go by, many are contemplating fleeing southwards in search of greener pastures (or at least less arid ones). I say, fear not, for the key to survival is determination, being smart, creative and brave.

The job market doesn’t seem very welcoming for fresh grads as unemployment numbers soar. However, many of the agency cutbacks in the PR and marketing industry are higher up the corporate ladder. Having learned from past economic slumps, companies have not halted graduate recruitment, as they realize this will only create a talent/ human resource gap in the future. So don’t bid your ambitions farewell just yet.

Another silver lining in the financial dark cloud is the rapid growth of the digital industry. The government has plans to pump investment into the industry, which ensures that it shall continue to thrive. That ties in with the immense impact social marketing is having on the media landscape. Going digital is clearly the way to make it through the current fiscal droop.

If that doesn’t put a smile on your face, how about this- as Harvard Business School Professor John A. Quelch noted recently:

“It is well documented that brands that increase advertising during a recession, when competitors are cutting back, can improve market share, and return on investment at lower cost than during good economic times.”

This rationale applies equally well to PR and money strategically spent on PR can have the result Quelch notes above. Your clients and potential clients still have their needs and will be looking to fulfil them. Maybe with a lesser budget, but they are still out there looking. This is a clear indication that PR is not perceived as a luxury in times like these. We just have to be more creative about how we go about it.