Diving into the depths of the communications world…discussing current events and trends affecting the ever evolving PR profession.
The website is called Twitter, the action is called ‘tweeting’ and the question remains as whether Twitter is all hype or whether Twitter is here to stay. For those that are not familiar with Twitter, the user logs on to the Twitter web page and creates a user name and profile, then one has a 140 character limit to write (or rather ‘tweet’) about whatever comes to mind.
Recently, the New York Times published an article, Putting Twitter’s World to Use, which had some fascinating applications. For instance, Corey Menscher, a grad student at New York University, developed Kickbee, an elastic band with vibration sensors that his pregnant wife wore to alert Twitter each time the baby kicked: “I kicked Mommy at 08:52 PM on Fri, Jan 2!” Mr. Menscher is now considering introducing the product into the mainstream market.

Corey and Ellen Menscher developed a device that would alert Twitter each time the baby kicked when she was pregnant with Tyler.
Another interesting example is at Detroit’s Henry Ford Hospital. Here the doctors were twittered throughout an operation to remove a brain tumor from a 47-year-old man. Tweets included: “A portion of the skull is being removed to allow access to the dura, the lining of the brain”. The article said that, “Medical residents and curious laymen following online asked the doctors what music they were listening to (Loreena McKennitt, a Celtic singer), whether the patient felt pain in the brain (no, just pressure) and how big the tumor was (the size of a golf ball). As is convention on Twitter, they tagged all their tweets with a keyword so anyone could search for the keyword and read the stream of posts.”
I think that takes tweeting to a bit of an extreme. I don’t think I would want doctors twittered during my surgery. Better to focus on task at hand and I hope they are not crowd sourcing the next step. But it just goes to show how explosive and far reaching this social platform is, being adapted to many different scenarios.
The article states that Twitter’s most productive use has been for businesses that want to better understand their customers, citing Dell and Starbucks. According to the article, some developers are creating tools to help companies “keep an eye on the buzz“. Akshay Java, a scientist at Microsoft, is trying to figure out a way to identify which experts are most influential on given topics by automatically analyzing the content of their tweets and who is in their Twitter network. Companies like Microsoft could use that information to figure out which ‘twitterers’ they should contact to create buzz about a new product.
So is Twitter a “colossal waste of time?” For some, yes, but for businesses who use it to market their products to an estimated 10 million users and growing, they would probably give a more positive response. I wouldn’t second guess 10 million users and call Twitter a fad. In 140 characters or less, it’s pure marketing genius!
May 23rd, 2009 at 5:06 am
You’ve said it all amanda, twitter is best used for companies as a market strategy and I’m certain its here to stay. I feel not all fields of profession should embrace tweeting, do not support the idea of twittering during an operation, that can do more harm than good.